A Guide for Leaders

Understanding the Core Principles of Servant Leadership

See our work
Johannah Randall

In today's fast-paced and ever-evolving business landscape, leadership styles that prioritize the growth, well-being, and empowerment of others are gaining significant attention. One such approach is servant leadership—a philosophy that places serving the needs of others at the core of effective leadership. As we delve into the concept of servant leadership, this article will provide a glimpse into its core principles, offering leaders a taste of the transformative power it holds.

The Power of Empathy: Building Trust, Communication, and Inclusion.

At the heart of servant leadership lies empathy—the ability to understand and connect with the emotions, experiences, and perspectives of others. By embracing empathy, leaders create an atmosphere of trust, where open communication, collaboration, and risk-taking thrive. Furthermore, empathy enables leaders to value diverse perspectives, fostering inclusivity and better decision-making.

Active Listening: The Key to Trust.

Communication and active listening are a cornerstone of servant leadership, as it strengthens trust, promotes open communication, and builds strong relationships within teams. By being fully present, maintaining eye contact, practicing reflective listening, and using open-ended questions, leaders can create an environment where every team member feels valued and heard.

Empowering Others: Unleashing Growth.

Empowering others is a critical aspect of servant leadership. By providing growth opportunities, granting autonomy, fostering a sense of ownership and accountability, and supporting risk-taking and learning from failures, leaders can unlock the full potential of their team members. Empowered individuals are motivated, engaged, and more likely to collaborate, leading to enhanced team performance.

Servant Leadership in Decision-Making: Collaboration and Inclusion.

Servant leadership recognizes the value of involving employees in decision-making processes. By including diverse perspectives and expertise, leaders make better decisions while fostering employee engagement, commitment, and acceptance of outcomes. Through effective communication, opportunities for participation, active listening, collaboration, and transparency, leaders create a culture of inclusiveness and shared ownership.

Leading by Example: The Impact of Humility and Integrity.

Leaders who exemplify servant leadership behaviours inspire and influence their teams. By modelling humility, demonstrating integrity, and committing to serving others, leaders create an environment where everyone feels valued and respected. Their impact extends beyond the workplace, transforming organizations and communities.


Servant leadership offers a powerful framework for fostering positive change and cultivating strong, engaged teams. By embracing the principles of empathy, selflessness, and service, leaders can create environments that empower and inspire their followers.

While this article has provided a glimpse into the concept of servant leadership, there is much more to explore. For those interested in delving deeper into the basics of servant leadership, we recommend further reading by Robert K. Greenleaf, the pioneer of this philosophy. ‘Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness,’ and exploring the insights of renowned thought leaders such as Simon Sinek and Brené Brown.

In the articles to follow, we will delve deeper into each core principle, providing practical insights, strategies, and inspiring examples from renowned servant leaders. By joining us on this journey, leaders will gain a comprehensive understanding of servant leadership and acquire the tools needed to make a lasting difference in their organisations and communities.

P.S. The image in this article is a dog as they embody the principles of servant leadership – show us unconditional love and loyalty, masters of active listening, ability to empathise with us, social creatures that thrive in packs, and they teach us to be humble, appreciate the little things, and forgive mistakes.

More interesting reads...

Steve Tolton

Resigned to the resignation culture? Don’t be.

Resigned to the resignation culture? Don’t be.

Matt Thompson

Time to unlock people potential

Steve Tolton

The Universally Successful Destinatin